Support Center

How do I set or reset my ONEder password?

Last Updated: Nov 28, 2016 10:36AM EST
If you ever forget your password, didn't create one when your ONEder account was created, or even if you just need to change it for any other reason, the process to do so is very simple:

1)Open your browser and go to

2)In between the Username and Password fields in the login box, you'll see a Forgot password? link.  Click on it.

3)Enter your ONEder username or the email address associated with your ONEder account into the field on the window that appears and click Send.

4)A new window will appear telling you that a password reset email has been sent to the email address associated with your ONEder account.

For security reasons, the link inside this email is only valid for 24 hours, but you can always start this process over if you haven't had a chance to set your new password within that timeframe.

If the password reset email hasn't arrived in your inbox within 15 minutes, please call ONEder Customer Support at 646-278-9959 x3 and verify that the username and email address associated with your account are correct.
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