Support Center

Why can't I click on the Save button?

Last Updated: Nov 29, 2016 04:36PM EST
If you've made changes in the ONEder Editor or ONEder Admin Portal and the Save button appears faded and unclickable, the most likely reason is that there's a required field somewhere on the page that you didn't fill out.  Scan the entire page, and make sure that you've filled out any fields that have a star next to them.

If you've done that and still can't click on the Save button, then look and see if your cursor is still in any of the fields that you have already filled out.  If it is, try "clicking out" of the field by clicking on some blank space on the page, and many times this will light up the Save button and allow you to confirm your changes.
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